[LU-7969] No email received for comment on watched issue

• Status: Resolved
• Project: Lustre
• Type: Bug
• Priority: Minor
• Reporter: Olaf Faaland
• Assignee: Joseph Gmitter (Inactive)
• Resolution: Not a Bug
• Severity: 3

Description

I did not receive an email when a comment was added to an issue I'm a watcher on. The comment was added at least several hours after I became a watcher.

LU-7951 NULL pointer dereference on vvp_io_write_start
https://jira.hpdd.intel.com/browse/LU-7951?focusedCommentId=147413&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-147413

Comments

[Joseph Gmitter (Inactive)]

Hi Olaf,
I have asked our infrastructure team to have a look at this issue for you. I'll update the ticket when I receive a response.
Thanks.
Joe

[Andreas Dilger]

Olaf, presumably the email was not in your spam folder or such? Also, is there any chance that you added yourself as a watcher after the message was posted, but the time difference was due to a different time zone or similar?

[Olaf Faaland]

Hello Andreas,

Nope, the message is not in my spam or deleted folders nor just overlooked.

I definitely added myself as a watcher well before the comment referring to the patch. I helped Cameron get the code where the NULL pointer dereference occurred, and added myself as a watcher within 2 hours of that. That puts it at least 6 hours before Bobijam's comment was posted, based on the times reported when I hover over the comment heading in Jira.

-Olaf

[Minh Diep]

ofaaland, do you still see this issue? I just check the LU project's notification, it should email to all watcher. Keep in mind you won't receive email for your own comments, it's per user setting.

[Olaf Faaland]

Hello Minh,
This hasn't happened again to my knowledge. Perhaps it was just a mail relay failure somewhere along the line. You can close the ticket.