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        <build-number>940014</build-number>
        <build-date>05-12-2023</build-date>
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<item>
            <title>[LU-12754] ALL OST lost contact with OSS after disk failures</title>
                <link>https://jira.whamcloud.com/browse/LU-12754</link>
                <project id="10000" key="LU">Lustre</project>
                    <description>&lt;p&gt;I am writing to ask if you can help our group on this emergency issue with our lustre system. the system is running centos 7.2 with lustre 2.7.&lt;/p&gt;

&lt;p&gt;There are 2 OSS(oss1 and oss2) and two MDS ( mds1 and mds2) running as failover servers, on oss1 and oss2, after reporting disk errors on both oss1 and oss2, I managed to reboot it and both lost contact with all OSTs!!&lt;/p&gt;

&lt;p&gt;I&apos;d like to ask your advice on how to recover it, we have over 400TB data and desperately need it back .&lt;/p&gt;</description>
                <environment>centos 7.2</environment>
        <key id="56898">LU-12754</key>
            <summary>ALL OST lost contact with OSS after disk failures</summary>
                <type id="9" iconUrl="https://jira.whamcloud.com/images/icons/issuetypes/undefined.png">Question/Request</type>
                                            <priority id="2" iconUrl="https://jira.whamcloud.com/images/icons/priorities/critical.svg">Critical</priority>
                        <status id="1" iconUrl="https://jira.whamcloud.com/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="default"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="wc-triage">WC Triage</assignee>
                                    <reporter username="huan.wang">Helen Wang</reporter>
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                <created>Thu, 12 Sep 2019 12:58:18 +0000</created>
                <updated>Thu, 12 Sep 2019 22:55:54 +0000</updated>
                                            <version>Lustre 2.7.0</version>
                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
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                            <attachment id="33490" name="dmesg.save" size="795938" author="huan.wang" created="Thu, 12 Sep 2019 12:57:55 +0000"/>
                            <attachment id="33489" name="messages" size="9593241" author="huan.wang" created="Thu, 12 Sep 2019 12:57:56 +0000"/>
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