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    <title>Whamcloud Community JIRA</title>
    <link>https://jira.whamcloud.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.4.14</version>
        <build-number>940014</build-number>
        <build-date>05-12-2023</build-date>
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<item>
            <title>[LU-6009] gerrit: link another identity failure</title>
                <link>https://jira.whamcloud.com/browse/LU-6009</link>
                <project id="10000" key="LU">Lustre</project>
                    <description>&lt;p&gt;I need to join xyratex &amp;amp; seagate google accounts.&lt;/p&gt;

&lt;p&gt;originally I made a mistake and created a new seagate gerrit account linked&lt;br/&gt;
to seagate google one - 2 gerrit accounts already cannot be joint; however,&lt;br/&gt;
it was (successfully?) removed. and having 1 gerrit linked to XX google, and&lt;br/&gt;
a separate google one I still fail to link another identity.&lt;/p&gt;

&lt;p&gt;=== the common procedure:&lt;br/&gt;
&lt;a href=&quot;http://review.whamcloud.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://review.whamcloud.com/&lt;/a&gt;&lt;br/&gt;
settings&lt;br/&gt;
Identities&lt;br/&gt;
Link another identity&lt;br/&gt;
Sign in with a Google Account&lt;br/&gt;
Chose another google one&lt;br/&gt;
Google asks for permissions to let gerrit to obtain some info-&amp;gt;accept&lt;br/&gt;
get to the folioing page:&lt;br/&gt;
====&lt;br/&gt;
&quot;http://review.whamcloud.com/#SignInFailure,LINK_IDENTIY,Contact+site+administrator&#8221;&lt;/p&gt;

&lt;p&gt;Intel HPDD Code Review&lt;/p&gt;

&lt;p&gt;Not Found&lt;/p&gt;

&lt;p&gt;The page you requested was not found, or you do not have permission to view this page.&lt;br/&gt;
====&lt;/p&gt;

&lt;p&gt;I tried:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;different browsers;&lt;/li&gt;
	&lt;li&gt;to sign off &amp;amp; sign in again;&lt;/li&gt;
	&lt;li&gt;another personal gmail account;&lt;/li&gt;
	&lt;li&gt;to ask Zam to try - he has no problems to add/remove another one;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Please help.&lt;/p&gt;</description>
                <environment></environment>
        <key id="27846">LU-6009</key>
            <summary>gerrit: link another identity failure</summary>
                <type id="1" iconUrl="https://jira.whamcloud.com/secure/viewavatar?size=xsmall&amp;avatarId=11303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.whamcloud.com/images/icons/priorities/blocker.svg">Blocker</priority>
                        <status id="6" iconUrl="https://jira.whamcloud.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="joshua">Joshua Kugler</assignee>
                                    <reporter username="vitaly_fertman">Vitaly Fertman</reporter>
                        <labels>
                    </labels>
                <created>Tue, 9 Dec 2014 15:04:43 +0000</created>
                <updated>Thu, 14 Jun 2018 21:41:31 +0000</updated>
                            <resolved>Tue, 31 Mar 2015 22:06:40 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>6</watches>
                                                                            <comments>
                            <comment id="101091" author="pjones" created="Tue, 9 Dec 2014 15:25:44 +0000"  >&lt;p&gt;Joshua&lt;/p&gt;

&lt;p&gt;Could you please help Viltaly work through these problems?&lt;/p&gt;

&lt;p&gt;Peter&lt;/p&gt;</comment>
                            <comment id="101105" author="adilger" created="Tue, 9 Dec 2014 17:41:47 +0000"  >&lt;p&gt;Vitaly, Oleg says that this may affect several @xyratex.com accounts, where the users are no longer able to log in? Would it be possible for you to gather the different @xyratex.com users and their equivalent @seagate.com email addresses so that these can all be fixed at one time?&lt;/p&gt;</comment>
                            <comment id="101156" author="joshua" created="Tue, 9 Dec 2014 22:55:39 +0000"  >&lt;p&gt;Investigation revealed the following:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;mysql&amp;gt; select full_name, preferred_email, account_id from accounts where  full_name like &apos;%vitaly%&apos;; 
+----------------+----------------------------+------------+
| full_name      | preferred_email            | account_id |
+----------------+----------------------------+------------+
| Vitaly Fertman | vitaly_fertman@xyratex.com |        135 | 
| Vitaly Fertman | vitaly.fertman@seagate.com |        457 | 
+----------------+----------------------------+------------+
2 rows in set (0.00 sec)

+------------+----------------------------+----------+----------------------------------------------------------------------------------+
| account_id | email_address              | password | external_id                                                                      |
+------------+----------------------------+----------+----------------------------------------------------------------------------------+
|        135 | vitaly_fertman@xyratex.com | NULL     | https://www.google.com/accounts/o8/id?id=AItOawnybX38fK5cihfM-upmGDHycWThsbJr0cA | 
|        135 | NULL                       | NULL     | username:vitaly_fertman                                                          | 
|        457 | vitaly.fertman@seagate.com | NULL     | https://www.google.com/accounts/o8/id?id=AItOawlVEBxy6vfC40znIWKv7_7c5d-pbwWIfQ8 | 
+------------+----------------------------+----------+----------------------------------------------------------------------------------+
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;So, I see two things:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;After we deleted the other spurious Seagate account, another one was created (id 457).&lt;/li&gt;
	&lt;li&gt;I am going to assume that the Google ID you are attempting to link to your existing account (135) has already been linked to your new Seagate account (457), thus accounting for the error you are seeing.  If it&apos;s OK with you I can again try deleting the new account, and you can then link your new google account with your existing account (135).&lt;/li&gt;
&lt;/ol&gt;
</comment>
                            <comment id="101190" author="vitaly_fertman" created="Wed, 10 Dec 2014 11:22:40 +0000"  >&lt;p&gt;very strange. yes, please delete it.&lt;/p&gt;</comment>
                            <comment id="101224" author="joshua" created="Wed, 10 Dec 2014 19:17:25 +0000"  >&lt;p&gt;Account 457 deleted. Please try linking your accounts again.  Note: do NOT try to sign in with your alternate/new google ID. Sign in with your old google id, then go through the link accounts procedure.&lt;/p&gt;</comment>
                            <comment id="101249" author="vitaly_fertman" created="Wed, 10 Dec 2014 22:31:44 +0000"  >&lt;p&gt;Joshua, thank you, I have succeeded to link them this time.&lt;/p&gt;

&lt;p&gt;Andreas, people did not respond on my question so far, If someone appears, it will be posted here. thx.&lt;/p&gt;</comment>
                            <comment id="101613" author="adilger" created="Mon, 15 Dec 2014 18:29:46 +0000"  >&lt;p&gt;It looks like there is a second case of duplicate UIDs:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Andrew Perepechko &amp;lt;andrew.perepechko@seagate.com&amp;gt;&lt;/li&gt;
	&lt;li&gt;Andrew Perepechko &amp;lt;andrew_perepechko@xyratex.com&amp;gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;but I can&apos;t assign a patch review to the @seagate.com account.  It would be better if they are merged.&lt;/p&gt;</comment>
                            <comment id="103247" author="joshua" created="Mon, 12 Jan 2015 20:15:09 +0000"  >&lt;p&gt;I&apos;ve e-mailed Andrew.&lt;/p&gt;</comment>
                            <comment id="111182" author="joshua" created="Tue, 31 Mar 2015 22:06:40 +0000"  >&lt;p&gt;Haven&apos;t heard from Andrew since January 15. E-mailed on March 25, and never heard back.  Re-open if this is still an issue.&lt;/p&gt;</comment>
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