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        <build-date>05-12-2023</build-date>
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<item>
            <title>[LU-7969] No email received for comment on watched issue</title>
                <link>https://jira.whamcloud.com/browse/LU-7969</link>
                <project id="10000" key="LU">Lustre</project>
                    <description>&lt;p&gt;I did not receive an email when a comment was added to an issue I&apos;m a watcher on.  The comment was added at least several hours after I became a watcher.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.whamcloud.com/browse/LU-7951&quot; title=&quot;NULL pointer dereference in vvp_io_write_start&quot; class=&quot;issue-link&quot; data-issue-key=&quot;LU-7951&quot;&gt;LU-7951&lt;/a&gt;   NULL pointer dereference on vvp_io_write_start&lt;br/&gt;
&lt;a href=&quot;https://jira.hpdd.intel.com/browse/LU-7951?focusedCommentId=147413&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-147413&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://jira.hpdd.intel.com/browse/LU-7951?focusedCommentId=147413&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-147413&lt;/a&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="35762">LU-7969</key>
            <summary>No email received for comment on watched issue</summary>
                <type id="1" iconUrl="https://jira.whamcloud.com/secure/viewavatar?size=xsmall&amp;avatarId=11303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.whamcloud.com/images/icons/priorities/minor.svg">Minor</priority>
                        <status id="5" iconUrl="https://jira.whamcloud.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="6">Not a Bug</resolution>
                                        <assignee username="jgmitter">Joseph Gmitter</assignee>
                                    <reporter username="ofaaland">Olaf Faaland</reporter>
                        <labels>
                    </labels>
                <created>Thu, 31 Mar 2016 17:28:43 +0000</created>
                <updated>Fri, 10 Feb 2017 01:18:37 +0000</updated>
                            <resolved>Fri, 10 Feb 2017 01:18:37 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                            <comments>
                            <comment id="147491" author="jgmitter" created="Thu, 31 Mar 2016 19:56:29 +0000"  >&lt;p&gt;Hi Olaf,&lt;br/&gt;
I have asked our infrastructure team to have a look at this issue for you.  I&apos;ll update the ticket when I receive a response.&lt;br/&gt;
Thanks.&lt;br/&gt;
Joe&lt;/p&gt;</comment>
                            <comment id="147516" author="adilger" created="Thu, 31 Mar 2016 23:59:54 +0000"  >&lt;p&gt;Olaf, presumably the email was not in your spam folder or such?  Also, is there any chance that you added yourself as a watcher after the message was posted, but the time difference was due to a different time zone or similar?&lt;/p&gt;</comment>
                            <comment id="147517" author="ofaaland" created="Fri, 1 Apr 2016 00:09:38 +0000"  >&lt;p&gt;Hello Andreas,&lt;/p&gt;

&lt;p&gt;Nope, the message is not in my spam or deleted folders nor just overlooked.  &lt;/p&gt;

&lt;p&gt;I definitely added myself as a watcher well before the comment referring to the patch.  I helped Cameron get the code where the NULL pointer dereference occurred, and added myself as a watcher within 2 hours of that.  That puts it at least 6 hours before Bobijam&apos;s comment was posted, based on the times reported when I hover over the comment heading in Jira.&lt;/p&gt;

&lt;p&gt;-Olaf&lt;/p&gt;</comment>
                            <comment id="184152" author="mdiep" created="Thu, 9 Feb 2017 17:30:49 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.whamcloud.com/secure/ViewProfile.jspa?name=ofaaland&quot; class=&quot;user-hover&quot; rel=&quot;ofaaland&quot;&gt;ofaaland&lt;/a&gt;, do you still see this issue? I just check the LU project&apos;s notification, it should email to all watcher. Keep in mind you won&apos;t receive email for your own comments, it&apos;s per user setting.&lt;/p&gt;</comment>
                            <comment id="184162" author="ofaaland" created="Thu, 9 Feb 2017 17:53:11 +0000"  >&lt;p&gt;Hello Minh,&lt;br/&gt;
This hasn&apos;t happened again to my knowledge.  Perhaps it was just a mail relay failure somewhere along the line.  You can close the ticket.&lt;/p&gt;</comment>
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