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    <title>Whamcloud Community JIRA</title>
    <link>https://jira.whamcloud.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.4.14</version>
        <build-number>940014</build-number>
        <build-date>05-12-2023</build-date>
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<item>
            <title>[LUDOC-7] character set problems in HTML manual</title>
                <link>https://jira.whamcloud.com/browse/LUDOC-7</link>
                <project id="10070" key="LUDOC">Lustre Documentation</project>
                    <description>&lt;p&gt;There are a large number of &quot;unknown&quot; characters in the HTML version of the Lustre manual.  On my system they appear as black diamonds with a question mark like &apos;&#65533;&apos;.&lt;/p&gt;

&lt;p&gt;For example, the copyright (C) character right at the start of the manual, and all of the accented characters in the Oracle boilerplate are shown this way, along with the hard-space (I guess) character in every section and subsection title is shown this way.&lt;/p&gt;
</description>
                <environment>Mac OS/X 10.6.6 + Firefox 3.6.17&lt;br/&gt;
Fedora 13 + Firefox 3.5.15</environment>
        <key id="11293">LUDOC-7</key>
            <summary>character set problems in HTML manual</summary>
                <type id="1" iconUrl="https://jira.whamcloud.com/secure/viewavatar?size=xsmall&amp;avatarId=11303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.whamcloud.com/images/icons/priorities/minor.svg">Minor</priority>
                        <status id="6" iconUrl="https://jira.whamcloud.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="rhenwood">Richard Henwood</assignee>
                                    <reporter username="adilger">Andreas Dilger</reporter>
                        <labels>
                            <label>QInfrastructure</label>
                    </labels>
                <created>Wed, 6 Jul 2011 13:29:25 +0000</created>
                <updated>Thu, 13 Feb 2014 14:40:34 +0000</updated>
                            <resolved>Tue, 8 Oct 2013 18:26:14 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="17316" author="rhenwood" created="Wed, 6 Jul 2011 14:15:40 +0000"  >&lt;p&gt;It seems this might be an encoding issue. The xml is currently specified as &apos;UTF-8&apos;. UTF-8 is not a good choice. &lt;/p&gt;

&lt;p&gt;I propose: ISO-8859-1.&lt;/p&gt;</comment>
                            <comment id="17320" author="rhenwood" created="Wed, 6 Jul 2011 15:24:52 +0000"  >&lt;p&gt;More detail is now available:&lt;/p&gt;

&lt;p&gt;xsltproc produces HTML output with a directive: &lt;/p&gt;

&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;&amp;lt;meta http-equiv=&lt;span class=&quot;code-quote&quot;&gt;&quot;Content-Type&quot;&lt;/span&gt; content=&lt;span class=&quot;code-quote&quot;&gt;&quot;text/html; charset=ISO-8859-1&quot;&lt;/span&gt;&amp;gt;
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;When you point your browser at Jenkins for the HTML build, Jenkins tells the browser that the file is encoded: UTF-8. &lt;/p&gt;

&lt;p&gt;Testing with my browser, it seems to take the UTF-8 encoding as correct, and shows the &apos;&#65533;&apos; characters. I can change the encoding manually in the browser and the document renders fine. &lt;/p&gt;

&lt;p&gt;xsltproc with the docbook.xsl specifies ISO-8859-1 encoding because it does it desires ISO-8859-1 for it&apos;s output. For example, the &apos;copyright &#65533; date DDDD&apos; lines are generated from &amp;lt;copyright&amp;gt; and &amp;lt;date&amp;gt; docbook elements.&lt;/p&gt;

&lt;p&gt;A work-around is to manually specify encoding = ISO-8859-1 in your browser for the manual.&lt;/p&gt;

&lt;p&gt;Two alternative solutions may also be possible:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Tell Jenkins to serve HTML content with ISO-8859-1&lt;/li&gt;
	&lt;li&gt;MORE SPECULATIVE: Create our own xsl to handle generating of the copyright bit at the beginning and convert all &apos;&#65533;&apos; chars to html entities.&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="25023" author="jessica" created="Tue, 20 Dec 2011 18:24:11 +0000"  >&lt;p&gt;Would this be something for Joshua to help resolve?&lt;/p&gt;</comment>
                            <comment id="25034" author="adilger" created="Tue, 20 Dec 2011 19:23:36 +0000"  >&lt;p&gt;Yes, Joshua could probably understand what is going on here a lot faster than I could.&lt;/p&gt;</comment>
                            <comment id="27671" author="rhenwood" created="Tue, 31 Jan 2012 13:34:59 +0000"  >&lt;p&gt;one addition piece of information I&apos;ve just noticed:&lt;/p&gt;

&lt;p&gt;lustre_manual.diff.html   &amp;lt;- encoding appears correct&lt;br/&gt;
lustre_manual.html	  &amp;lt;- encoding appears incorrect&lt;/p&gt;</comment>
                            <comment id="56854" author="adilger" created="Tue, 23 Apr 2013 18:46:21 +0000"  >&lt;p&gt;It looks like the .xhtml version of the manual does not have this problem.  Is that just because of the filename extension is not .html?&lt;/p&gt;</comment>
                            <comment id="56855" author="adilger" created="Tue, 23 Apr 2013 18:51:20 +0000"  >&lt;p&gt;I just found that there are HTML codes for these:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;copyright = &amp;amp; copy;&lt;/li&gt;
	&lt;li&gt;trademark = &amp;amp; trade;&lt;/li&gt;
	&lt;li&gt;accented characters - see &lt;a href=&quot;http://symbolcodes.tlt.psu.edu/web/codehtml.html#accent&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://symbolcodes.tlt.psu.edu/web/codehtml.html#accent&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="56882" author="rhenwood" created="Tue, 23 Apr 2013 21:06:13 +0000"  >&lt;p&gt;I believe the reason the &apos;x&apos; makes a difference to the rendering is because the webserver that Jira uses is not very clever... I&apos;ve discussed this in: &lt;a href=&quot;https://jira.hpdd.intel.com/browse/LUDOC-7?focusedCommentId=17320&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-17320&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://jira.hpdd.intel.com/browse/LUDOC-7?focusedCommentId=17320&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-17320&lt;/a&gt; &lt;/p&gt;</comment>
                            <comment id="57543" author="rhenwood" created="Thu, 2 May 2013 17:30:59 +0000"  >&lt;p&gt;The config of the webserver is both:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;making browsers render some characters incorrectly.&lt;/li&gt;
	&lt;li&gt;prohibiting the manual appearing on search engine results.&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="67325" author="adilger" created="Tue, 24 Sep 2013 08:02:25 +0000"  >&lt;p&gt;&lt;a href=&quot;http://review.whamcloud.com/7739&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://review.whamcloud.com/7739&lt;/a&gt;&lt;/p&gt;

&lt;blockquote&gt;
&lt;p&gt;Some non-ASCII characters, such as accented letters, copyright (c),&lt;br/&gt;
and single quotes (rather than apostrophes) were being rendered&lt;br/&gt;
incorrectly in the HTML version of the manual, because of confusion&lt;br/&gt;
between character sets (UTF-8 vs. ISO-8859-1).&lt;/p&gt;

&lt;p&gt;Instead of using the encoded characters directly in the manual,&lt;br/&gt;
use the HTML escape sequences such as &amp;copy;, &amp;agrave;, etc.&lt;br/&gt;
These can be rendered correctly for both the HTML and PDF manuals.&lt;/p&gt;

&lt;p&gt;This doesn&apos;t resolve the use of ISO-8859-1 hard spaces in the titles,&lt;br/&gt;
but at least fixes the most visible mess at the start of the manual.&lt;/p&gt;&lt;/blockquote&gt;</comment>
                            <comment id="67326" author="adilger" created="Tue, 24 Sep 2013 08:08:22 +0000"  >&lt;p&gt;Sadly, this doesn&apos;t work:&lt;/p&gt;

&lt;blockquote&gt;
&lt;p&gt;legalnoticeOracle.xml:17: parser error : Entity &apos;copy&apos; not defined&lt;br/&gt;
      &amp;lt;para&amp;gt;Copyright &amp;amp;copy; 2011, Oracle et/ou ses affili&amp;amp;eacute;s. Tous droits&lt;br/&gt;
                            ^&lt;br/&gt;
legalnoticeOracle.xml:17: parser error : Entity &apos;eacute&apos; not defined&lt;br/&gt;
      &amp;lt;para&amp;gt;Copyright &amp;amp;copy; 2011, Oracle et/ou ses affili&amp;amp;eacute;s. Tous droits&lt;/p&gt;&lt;/blockquote&gt;</comment>
                            <comment id="68620" author="rhenwood" created="Tue, 8 Oct 2013 18:26:14 +0000"  >&lt;p&gt;We won&apos;t be fixing this. The xhtml version renders fine - and that version is the one that is most commonly linked to.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10011">
                    <name>Related</name>
                                            <outwardlinks description="is related to ">
                                        <issuelink>
            <issuekey id="21661">LUDOC-192</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="22815">LUDOC-217</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
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